Privacy Policy

Last modified on May 16, 2018.

Through our webshop we process privacy-sensitive / personal data. We, Laenen Music & Electronics VOF,  are dedicated to safeguarding the privacy-sensitive / personal data of our customers. This data will be handled with most care and the highest security.

We comply with the requirements set by General Data Protection Regulation (GDPR) , what a means that we:

- clearly state with what purposes we process privacy-sensitive / personal data, as explained via the privacy policy on this page

- limit the collected information of privacy-sensitive / personal data to only the most necessary for legitimate purposes

- first ask you for explicit permission to process your personal data in cases where your permission is required

- take all necessary security measures to protect your privacy-sensitive / personal data and ask to do the same from third parties who process personal data for us

- respect your right to provide your personal information, correct it or completely delete it.

Laenen Music & Electronics VOG is responsible for data processing of your privacy-sensitive / personal data. In this privacy policy we explain which personal data we collect and for what purpose itis. We encourage you to read this statement carefully.


Use the personal information we collect about you?

We request and receive certain information from you while you are visiting our webshop. Some of this information may be personal data. We use and save the personal data that you did directly input in the context of the service you requested or when it is clear that it is provided to us to process the service.

The following information is used by us for the purposes mentioned in this privacy statement:

Name

Adress

Phone number

Billing / invoice address

E-mail address

Payment details

Date of birth

IP address


Registration

For main parts of our webshop we require you to register first before you can access them. After you have completed the registration, we will save the personal information you provide via the username you have chosen. We store this personal information so that you do not have to enter it again on your next visit and to contact you in the context of the execution of the agreement.

We will only provide the data linked to your username to third parties if it is necessary for the context of the implementation of the agreement that you have approved or when this is legally required. In case of suspicion of fraud or abuse of our webshop, we can hand over privacy-sensitive and personal data to the concerned authorities.


Access

Our online portal in our webshop gives you access to a management environment where you can input, specify, change and delete your own personal information and privacy-sensitive data.


Order Handling

If you place an order on our webshop, we use your personal data for the processing of this order. If it is necessary for processing your order, we can also provide your personal data to third parties. More information about this you can read further on in this privacy policy.


Advertising

In addition to the information on our website, we can also use the personal data to inform you of our new products and services by e-mail, social media or by mailing to your postal address. If you do not wish to receive mailings, both analog and digital, please change your account information by disable the wish to receive newsletter. In our commercial e-mails and newsletters, we use a 'tracking pixels'. This pixel allows us to see whether an e-mail is being read or not. Based on this information we can change our mailings and newsletters in the future to adapt it to your wishes.


Contact form and newsletter

In our webshop you are able to submit a question by using the contact form. We ask you voluntarily to provide some personal information, but at least your e-mail address to be able to reply. The send data will be kept for as long as the nature of the form or the content of your e-mail is necessary to answer and process your question.

We offer a newsletter to inform you about our products and services. Every newsletter contains a link to unsubscribe form our mailing list. Your e-mail address will only be added to the mailinglist with your explicit permission.

 

Publication

We do not publish your privacy-sensitive / personal data.


Advertising

Our webshop displays advertisements of third parties. Your privacy-sensitive / personal data will not be shared with these third parties.


Data sharing with third parties

We can share on your data to third parties and our partners who are involved in the processing of the agreement. When these partners are based outside the EU, we do have strict agreements with them to comply with the European privacy rules. Part of these third parties and partners are social media channels, which collect data by use of the social media buttons inside our webshop.


Cookies

Our webshop makes use of cookies. We also allow third parties, who have permission, to collect cookies from our website. When you visit our webshop for the first time, a notice will be displayed with an explanation why we use cookies. Closing this message will be considered as permission of using of these cookies. You are free to disable the use of cookies through your browser, but you should be aware of the fact that a lot of functions in the webshop will not work properly fter disabling the cookies.

We have made agreements with these third parties and partners, but do not have complete control over what they do with the cookies when they are processed. For more information about how third-party cookies are used, please read the privacy policy of the parties themselves.


Google Analytics

To see how our webshop I used by the visitors and improve our services in the future, we use Google Analytics to track visitors. We have signed a processor agreement with Google with regards to how we handle our and your data. We have not allowed Google to use the obtained information for other Google services and anonymized the IP addresses to improve your privacy.


Security

We have taken strict security measures to limit abuse of and unauthorized access to personal data. Access to your personal data is protected with a username and password and we use a SSL (Secure Sockets Layer) connection, which protects all your personal information data send to our server.


Retention period

The privacy-sensitive and personal data, as described in this privacy policy, are retained for as long as necessary to process your orders including the warranty period. After this period we store data for a maximum of one year for statistical purposes as described. The data will then be deleted unless there is a legal obligation which requires longer storage of these data (For example the fiscal retention for payment and invoice data).


Third-party websites

This privacy policy does only apply for the website of Laenen Music & Electronics VOF and is therefore not applicable for websites of third parties and partners that are linked to our webshop. We cannot guarantee that these third and partners handle your personal data in a reliable or secure way. We encourage you to read the privacy policy of these websites before using their websites.


Changes to this privacy statement

We, Laenen Music & Electronics VOF, reserve the right to make changes to this privacy policy. We advise you to consult this privacy policy regularly to be aware of these changes.


Viewing and changing your data

If you have any requests concerning our privacy policy and/or the use of your personal information, please contact us with the contact information on the bottom of this page. When you are on your personal page in the webshop, you can easily download an export of the personal information we have about you. Inside your account, you can also choose to delete your account and the personale information completely. When you choose this option we will erase all personal information about you in our webshop unless there is a legal obligation which requires longer storage of these data (For example the fiscal retention for payment and invoice data).

To prevent abuse of the option to delete all personal information, we can ask you to identify yourself. In terms of accessing personal data linked to a cookie, you must send a copy of the cookie in question, which can be found in the settings of your browser. If the details of the send cookies are not correct, you can ask us to change the data or have it removed.


Authority Personal Data

We are glad to help you in any way if you have a question or complaint about how we, Laenen Music & Electronics VOF, process your personal data. As written in the privacy legislation, you also have the right to file a complaint at the Information Commissioner's Office (ICO) against how we process your personal data. To file a complaint, please contact the Information Commissioner's Office (ICO).


Contact information

Laenen Music & Electronics VOF
Keiweg 116
4902 PE Oosterhout
The Netherlands
info@laenenmusic.nl
Tel: +31(0)162-428692

 


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